"Fireflies Review 2026: AI Notetaker for Teams"
Fireflies is the AI notetaker that joins your meetings, transcribes them, and surfaces summaries, action items, and searchable highlights. It works across Zoom, Google Meet, and Teams, and pushes notes to your CRM and docs. For teams drowning in calls, it is the memory layer.
At a glance
| Best for | Teams who want automatic meeting notes and searchable transcripts |
| Free tier | Free tier available |
| Starting price | $10/mo Pro, $19/mo Business |
| Category | Productivity |
What we found
We let it join calls and got accurate transcripts plus a clean summary with action items. Search across all meetings (‘what did we decide about pricing?’) is the killer feature. CRM sync saved manual logging. Accuracy is strong; heavy users want Business for storage and integrations.
Strengths
- Auto join, transcribe, and summarize meetings
- Works across Zoom, Meet, Teams
- Searchable across all meetings
- CRM and doc integrations
Weaknesses
- Storage limits on lower tiers
- Needs consent norms for recording
- Best features on Business
Pricing
Free tier available. Pro $10/mo, Business $19/mo per user add storage, integrations, and admin controls.
How it compares
| Tool | Where it wins | Where it trails |
|---|---|---|
| Otter.ai | Strong live transcription | Weaker CRM sync |
| Granola | Local, no bot | Mac-only, no recordings |
| Fathom | Free, video clips | Fewer integrations |
Who should use it
Pick Fireflies for team-wide meeting memory with CRM sync. Use Otter for live transcription; Granola for private notes.
FAQ
Does Fireflies join meetings? Yes — it can auto-join Zoom, Meet, and Teams and produce transcripts and summaries.
Is Fireflies free? Yes, a free tier; Pro $10/mo, Business $19/mo.
Fireflies vs Otter? Fireflies has stronger CRM sync; Otter has stronger live transcription.
Verdict
Fireflies is the team notetaker with searchable memory and CRM sync. Otter transcribes better live; Fireflies integrates deeper.